Decision making appears to be a simple activity but the process leading to a decision is quite complex. The unique part of the decision making is that it is always done in advance but people weigh it in hindsight. Taking a decision is only half work done; the other half is acceptance of decision. In fact acceptance of a decision by the stakeholders is more important than making a decision, as unless it is accepted, it has no relevance.

People tend to accept the outcome rather than the decision. This tendency of judging a decision as good or bad based on the outcome leads the stakeholders to eventually accept or reject a decision but that is wrong. People not only accept or reject decision made by others but also by self. Actually when others make a decision, we can debate it, criticize it, pass on judgment but in...