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The Book “Hotel Management” is a very Good Book for Hotel Management Students of IHM - Hotel Management
Institutes 3 – 4 years Degree & Diploma Studies Courses and for entire Hotel Industry Professionals also. We have intentionally covered a lot of ground throughout this book and a holistic view has been taken of achieving excellence. We have explored important themes such as how to define the overall direction for your hotel, enhance leadership effectiveness, engage your employees, and captivate your customers. Not all of the content will have been new to you, but hopefully, you will have gained fresh insights into these critical issues. The real work starts now, in the sense that, if you want to derive any benefits from the book, then you will need to take concerted action to apply the concepts at your hotel in the future. Naturally, what you need or indeed decide...
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