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This research paper examines the online behavior patterns of residents in Himachal Pradesh, a
northern Indian state characterized by its mountainous terrain and distinct socioeconomic profile.
The study investigates internet usage patterns, digital platform preferences, e-commerce
engagement, and the impact of geographical constraints on digital adoption. Employing a mixedmethod
approach, the research combines qualitative and quantitative data collected from 500
respondents across urban and rural areas of the state. Findings reveal significant disparities in
internet accessibility and usage between urban centers like Shimla and remote districts, with
mobile devices emerging as the primary gateway to digital services. The study also identifies
specific behavioral patterns unique to the region, including seasonal variations in online activities
correlated with tourism influx and weather conditions. Age, education, and income emerged as key
determinants of digital literacy and engagement. The paper concludes with recommendations for
policymakers, businesses, and educational institutions to address digital divides and leverage
online behaviors specific to the Himachal’s context.
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