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Assignment Manager Architecture & Data Model is covered extensively
It also covers Assignment Manager Set up , Configuration & Administration
Interactive , Batch , Dynamic & Mobile Assignment Modes
is described in detail and in depth along with Screen shots
Interactive , Batch , Dynamic & Mobile Assignment Process Flows are covered.
Running Assignment Manager in Dynamic Mode & Interactive Mode is covered in detail in a step-by-step manner with screen shots.
Multi-tiered Assignment & Delegated Administration are also covered
It also covers Improving Performance using Rule Groups
It also covers how to test Assignment Rules
AAMRU is an MBA currently working as a Project Manager for a large MNC.
He got 8 + Years of Siebel CRM Experience. He has worked on all versions of Siebel ranging from Siebel 5.5 to Siebel 8.1.
He is PMP Certified from PMI , PRINCE 2 Certified , ITIL Certified and Stanford Certified Project Manager ( SCPM ) from Stanford University.
He is Siebel 7.7 Certified Consultant as well as Siebel 7.7 Analytics Server Architect Certified.