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Siebel Call Center Guide

Siebel Call Center Guide (eBook)

Type: e-book
Genre: Computers & Internet
Language: English
Price: ₹150
(Immediate Access on Full Payment)
Available Formats: PDF
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Description

This book describes about the Siebel call center functionality in depth.

It covers Accounts , Activities , Agreements , Campaigns , Categories,Contacts,Entitlements,Opportunities,Prospects,RMA & Service Orders & Service Requests Screens and Views and related functionality in depth.

About the Author

Md Azizuddin Aamer is an MBA currently working as a Project Manager for a large MNC.

He got 8 + Years of Siebel CRM Experience. He has worked on all versions of Siebel ranging from Siebel 5.5 to Siebel 8.1.

He is PMP Certified from PMI , PRINCE 2 Certified , ITIL Certified and Stanford Certified Project Manager ( SCPM ) from Stanford University.

He is Siebel 7.7 Certified Consultant as well as Siebel 7.7 Analytics Server Architect Certified.

Book Details

Number of Pages: 68
Availability: Available for Download (e-book)

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