Professional Journey 1991 to 2024 Jialal Koundal’s professional journey spans over three decades, marked by versatility and excellence across various domains such as Research & Development (R&D), Quality, Service, Sales, and Marketing Management. His roles have encompassed Standard Operating Procedures (SOP), Go-to Market (GTM) strategies, Contract Manpower (HR), Training, Dealer Relationship Management, Organizational Development, Change Management, and Strategic Design. With extensive experience working across geographies, particularly in sales and non-sales, service, and marketing sectors, his work experience with Indian, Chinese, Korean and Japanese companies makes him more robust in planning and execution capabilities. His expertise is in driving operations and strategy towards results. Jialal has demonstrated exceptional skill in managing complex projects and achieving strategic goals. Currently, he is working with Panasonic Life Solutions India as a Group Head, managing a team of strong individuals and guiding them to navigate through various facets of customer experience. Early Life and Background Early Life and Background: Jialal Koundal was born in the rural village of Nalah, located 60 kilometres from Shimla in Himachal Pradesh. His childhood was deeply rooted in the rhythms of rural life, devoid of modern amenities like higher education, schools, nearby roads, telecommunication facilities, Hospitals, shops, etc. This environment instilled in Jialal the values of resilience and self sufficiency from a young age. His family's self-sustaining lifestyle, cultivating their land and producing essential cooking oil, Milton, Pulse, Wheat, Vegetables, and fruits, fostered in him a profound respect for natural resources and the environment.