The author brings to the table a commendable 15-year tenure of active service in the Indian Air Force. Transitioning to a 24-year managerial role in the public sector banks and Reserve Bank of India, the author excelled in the supervisory cadre, undertaking diverse responsibilities as a field officer, cash officer, account officer, and branch manager across various branches in Gujarat. Academically, the author holds a master's degree in psychology, earned in 1986 from a prestigious university in South India, further solidifying the credibility of the insights shared in this book.