The 21st century world is transitioning into the Industrial Revolution (IR) 5.0 driven by virtual reality and artificial intelligence. While these changes are revolutionizing human performance and productivity, the system used to manage this performance in the workplaces continues from IR2.0, a relic from an era long gone. The fact that it is out of sync with the current reality has been proven time, and again when organizations have discarded performance measurement altogether due to poor results.

Here is an introduction to a new ‘performance management system’ fit for the 21st century. This is perhaps the idea whose time has come.

The concept has been dealt with, one aspect at a time, in a storytelling fashion to endear itself to the readers, users and decision-makers alike. It is believed that the new system will take root across productive endeavours to make management of performance scientific, contemporaneous, and trustworthy,...