Siebel Public Sector 8.2 Blackbook

Description

This book covers Siebel Public sector version 8.2 in detail and in depth.

It covers Case Serialization, Universal Case... More > Inbox , Evidence Management & Lead Management in depth.

It also covers Architecture overview.

It also covers Benefit case, Case Intake , User Authentication Business Process flows.

It describes Case Management Intake service & Forms Integration Administration.

Effective Dating Functionality & Framework , Change of Circumstance which are new features of Siebel Public Sector 8.2 are discussed in detail & in depth along with screen shots.

Eligibility Determination , Benefit & Service Plan features are covered extensively along with screen shots

Appeals Management & Case Worker Timekeeping

About the Author

AAMRU is an MBA currently working as a Project Manager for a large MNC.

He got 8 + Years of Siebel CRM Experience. He has worked on all versions of Siebel ranging from Siebel 5.5 to Siebel 8.1.
He is PMP Certified from PMI , PRINCE 2 Certified , ITIL Certified and Stanford Certified Project Manager ( SCPM ) from Stanford University.

He is Siebel 7.7 Certified Consultant as well as Siebel 7.7 Analytics Server Architect Certified.

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