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This course provides clear guidelines for Effective Business Communication.
Effective Business Writing
Planning your writing
Write the first draft
Edit the document
Design the visual format and layout of the document
Check the final draft
Effective Business Presentations
Understanding the components of oral communication
Factors to consider when preparing a presentation
Structure of an effective presentation
Preparing the environment
Presentation skills – assessment rubric
Presentation skills – coaching checklist
Pitfalls of business communication
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