You can access the distribution details by navigating to My Print Books(POD) > Distribution

Add a Review

Customer Service Course

Necessary Skills For Effective Customer Service
Online Trainees
Type: Print Book
Genre: Business & Economics
Language: English
Price: ₹671 + shipping
Price: ₹671 + shipping
Due to enhanced Covid-19 safety measures, the current processing time is 8-10 business days.
Shipping Time Extra

Description

The main focus of this course is to provide the necessary skills for effective customer service.

The most important people in any successful organization are the staff. Without properly trained and motivated staff no company can provide an effective service to their customers.

Well trained staff have confidence and enjoy their work. They are more effective in what they do, and are more capable to meet customer requirements.

Training should be an ongoing process, and not just a once off event. It should become part of the company culture, and the accepted way of doing business.

Subjects covered in this course include

Effective Communication
Telephone Skills
Listening Skills
Dealing with Clients

The Main Purpose Of Staff Training

Effective Communication.
Listening Skills.
Customer Loyalty.

About the Author

Online Trainees produce manuals and courses on various subjects.

Book Details

Number of Pages: 41
Dimensions: 8.27"x11.69"
Interior Pages: Full Color
Binding: Paperback (Saddle Stitched)
Availability: In Stock (Print on Demand)

Ratings & Reviews

Customer Service Course

Customer Service Course

(Not Available)

Review This Book

Write your thoughts about this book.

Currently there are no reviews available for this book.

Be the first one to write a review for the book Customer Service Course.

Other Books in Business & Economics

Shop with confidence

Safe and secured checkout, payments powered by Razorpay. Pay with Credit/Debit Cards, Net Banking, Wallets, UPI or via bank account transfer and Cheque/DD. Payment Option FAQs.