My purpose in this volume is to introduce you to the concepts of Office Management. Our basic assumption is that you have some general knowledge of management and business terminology; we will help you to apply that to the discipline of public relations. Our text is based in current research and scholarly knowledge of the public relations discipline as well as years of experience in professional public relations practice.
Whether you are reading this book to learn a new field, simply to update your knowledge, or as part of an educational program or course, I value every moment that you spend with it. Therefore, I have eliminated much of the academic jargon found in other books and used a straightforward writing style. I tried to make the chapters short enough to be manageable, but packed with information, without an overreliance on complicated examples or charts and diagrams. I hope that our no-nonsense approach will speed your study.