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Organizational Outsourcing Readiness

Empirically Investigating the Role of Client’s IT Capability, Knowledge, and Alignment for Outsourcing Success
Sebastian F Martin
Type: Print Book
Genre: Social Science
Language: English
Price: ₹2,174 + shipping
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Description

How can prospective outsourcing clients prepare their internal organizational workflows to meet the challenges associated with an outsourcing venture with little penalty in time, cost, and effort? Along this guiding question, the author empirically investigates the ways in which several factors of the client company's internal organizational context affect the outcomes of their outsourcing efforts. The investigated factors represent the client's IT capability, the explicit knowledge in form of business process documentation available within the company, and the level of alignment between the client's IT and business domains. Based on qualitative and quantitative empirical data, S. F. Martin demonstrates that each of these client-specific factors has a significant inter-organizational impact, affecting the quality of the relationship between client and provider, the vendor’s performance, and outsourcing success.

About the Author

Dr. Sebastian F. Martin holds a university degree in business administration from Goethe University Frankfurt. He worked for several years as a research assistant in the domain of information systems at Goethe University's E-Finance Lab, where he received his Ph.D. for research on organizational outsourcing readiness.

Book Details

ISBN: 9783838200293
Publisher: ibidem
Number of Pages: 196
Dimensions: 5.83"x8.27"
Interior Pages: B&W
Binding: Paperback (Perfect Binding)
Availability: In Stock (Print on Demand)

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