Introduction: Introduction of New 7qc tools. New 7qc tools vs 7qc tools. Integrated system of use of new 7qc tools.
Basic Management Tools: Why-Why Analysis. Force field analysis. Nominal group technique with application and use.
Affinity Diagram: Idea collection. Categorization of ideas. Construction of affinity diagram. Benefits and application with illustrative example.
Interrelationship Digraph: Clarification of relationship of the issues responsible for a problem. Identification of key drivers and key outcomes. Construction of interrelationship digraph. Benefits and application with illustrative example.
Tree Diagram: Reducing a broad objective into increasing levels of details. Selection of objectives down the line. Construction of tree diagram. Benefits and application with illustration example.
Matrix Diagram: Analysis and rate the relationship among two or more variables. Converting the customer requirements into technical specifications. Identification of degree of relationship between two factors. Benefits and application with illustrative example.
Prioritization Matrices: Prioritization of issues. Determination of implementation criteria. Benefits and application with illustrative example.
Process Decision and Program Chart (PDPC): Avoids surprises. Anticipating challenges. Plan the expected developments. Forecasting serious consequences. Identifies possible countermeasures. Construction of PDPC. Benefits and application with illustrative example.
Activity Network Diagram: Schedule of a project. Minimum and maximum time to complete a project. Activity Completion Time, Critical Path, Earliest Start Time, Earliest Finish Time, Latest Start and Latest Finish Time, Slack Time. Construction of activity network diagram. Benefits and application with illustrative example.